To provide the exceptionally attentive customer service that the leisure sector demands, always-on customer care is key - and Threekey provide the social media community management and content creation that helps enable InspireAll to achieve this.
Our work allows their team to focus on what they do best - continuously improving their service offering to their customers.
In addition to providing Hertsmere with attentive customer service across their social channels, Threekey were required to plan and implement a strategy to drive new membership applications.
Working closely with the Hertsmere Leisure centres, Threekey helped to create the membership ‘call to action’ and offer and ensured that this was effectively promoted across organic channels. In addition, Threekey set up the paid promotion campaign. Primarily using Facebook the core aim was to drive membership applications via on online form.
Threekey’s work delivered new applications, underlining that social media can be used to cost effectively grow Hertsmere’s business.
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Best regards
Jamie
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